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This book covers a wide range of managerial problems that leaders may encounter in business, often in unexpected or incomplete ways. Varied essays depict complex situations that organisational leaders encountered and had to resolve. The leadership challenge is to develop meta-skills for thinking strategically about them and then make sound business decisions in the face of uncertainty. Leaders usually confront opportunities and challenges in muddled fashions and their main task is to size them up properly and respond with creativity and wisdom. These leadership challenges require integrative thinking and creative problem solving skills of a kind that is nurtured through hard won experience in the trenches. The kaleidoscopic flavor of this collection of essays reflects a holistic and realistic view of leadership in varied situations that call for innovative strategic thinking, reflective problem reframing, and smart decision making alone and in teams.
Most boards and leadership teams deal with a relentless flow of surprises that increases the uncertainty they must manage. This book offers sturdy handrails for navigating and profiting from this mounting turmoil and unpredictability. Paul Schoemaker draws from his deep experience to make a compelling case for being open to different perspectives from diverse minds. By absorbing and applying his insights, leaders will be better prepared to avoid the pitfalls of focusing too narrowly or overlooking the broader strategic challenges.—George S. Day, Geoffrey T. Boisi Emeritus Professor, The Wharton School, University of Pennsylvania, USA.
Acknowledgments; Preview of the Three Book Parts; Introduction; PART I STRATEGY, PLANNING, AND UNCERTAINTY, CHAPTER 1 Strategic Thinking ; CHAPTER 2 Business Planning ; CHAPTER 3 Fostering Foresight ; CHAPTER 4 Managing Talent; CHAPTER 5 Navigating Uncertainty; PART II INNOVATION, FAILURE, AND LEARNING ; CHAPTER 6 Improving Innovation; CHAPTER 7 Managing Customers; CHAPTER 8 Thriving on Failures; CHAPTER 9 Power of Metaphors; CHAPTER 10 Varied Lessons; PART III LEADERSHIP, DECIDING, AND BIASES; CHAPTER 11 Strategic Leadership; CHAPTER 12 Board Governance ; CHAPTER 13 Team Performance ; CHAPTER 14 Decision Making; CHAPTER 15 Reducing Bias; Epilogue; Appendices; Index