Claims for returns are only accepted on print titles within 30 days of the delivery date of your purchase. For defective or mis-shipped items with a purchase valued at £150 GBP and above, you agree to cooperate with our requests for information to support your claims of damaged or defective products or packaging.

Returns must include a copy of the original invoice and should be sent to:

Indiepubs UK Returns
1 Deltic Avenue
Rooksley, MK13 8LD
United Kingdom

All e-book purchases involve the provision by us of digital content which is made available to you immediately upon payment for your e-book. If you purchase an e-book, you expressly consent to us providing you with such e-book immediately following such purchase and acknowledge that you will lose your right to cancel your purchase once the download of such e-book has begun.

Receiving a Refund: Once your returned product has been received or your returns claim approved, any refund amount will be processed to the credit card used in the original purchase. It often takes credit card issuers a few weeks to post the money to your account.