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This book brings together the best writing on Japanese business in a comprehensive reader, illustrating the impact of Japanese culture and lifeways on all facets of business behavior. The authors examine not only Japanese management, but also production, accounting, marketing, distribution, law, and interpersonal relationships. Essays include analyses by businessmen, management scholars, anthropologists, and lawyers, all in one accessible volume for those concerned with Japanese business performance, the international business climate, and cooperative ventures between cultures and corporations.
"Understanding Japan is obviously important, and the cultural approach, while not the only one, is essential. In my own experience of briefing American businesspersons assigned to Asia I have found a great deficiency in basic knowledge that a book such as this would go far to correct.
"This is an excellent volume on Japanese business, representing a variety of points of view within the broad context of a cultural approach. There is variety, balance, and enough explanation to guide and motivate the reader. The variety of disciplines presented—anthropology, sociology, management, economics—is also useful." — Steven I. Levine, Duke University
Foreword by Michael A. Cusumano
Acknowledgments
Introduction
SECTION I: THE CULTURAL ENVIRONMENT OF JAPANESE BUSINESS
1. The Source of Japanese Management
Kunio Odaka
2. Japan's Matrix of Nature, Culture, and Technology
Tobioka Ken
3. Confucianism and Japanese Modernization: A Study of Shibusawa Eiichi
Kuo-hui Tai
4. The Influence of Confucianism and Zen on the Japanese Organization
Subhash Durlabhji
SECTION II: COMMUNICATION AND INTERPERSONAL RELATIONSHIPS IN JAPAN
5. Public and Private Self in Communicating with Japan
Dean C. Barnlund
6. The Vocabulary of Human Relationaships in Japan
Edward T. Hall and Mildred R. Hall
7. Gift-Giving in a Modernizing Japan
Harumi Befu
8. An Ethnography of Dinner Entertainment in Japan
Harumi Befu
SECTION III: THE INSTITUTIONAL AND LEGAL ENVIRONMENT OF JAPANESE BUSINESS
9. The Institutional Foundations of Japanese Industrial Policy
Chalmers Johnson
10. Work Rules in Japan
Toshiaki Ohta
11. Learning and Working in Japan
Merry I. White
12. "Spiritual Education" in a Japanese Bank
Thomas P. Rohlen
SECTION IV: MANAGEMENT AND MARKETING IN JAPAN
13. A Guide to Japanese Business Practices
Mayumi Otsubo
14. Strategic Planning in Japan
Milton C. Lauenstein
15. Hiring Women Managers in Japan: An Alternative for Foreign Employers
Paul Lansing and Kathryn Ready
16. Continuity and Change in Japanese Management
Tomasz Mroczkowski and Masao Hanaoka
17. Market Research the Japanese Way
Johny K. Johansson and Ikujiro Nonaka
18. Distribution in Japan: Problems and Changes
Michael R. Czinkota
SECTION V: MANUFACTURING: THE JAPANESE APPROACH
19. Manufacturing Innovation: Lessons from the Japanese Auto Industry
Michael A. Cusumano
20. The Myth of the Cooperative Single Source
John Ramsay
21. Another Hidden Edge—Japanese Management Accounting
Toshiro Hiromoto
Notes
Glossary and Index of Japanese Words and Phrases
Contributors
Index