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Addresses the issues involved in the globalization of services and the resulting changing role of government.
Growth in the services sector has far outpaced the knowledge available to global managers and government officials. Forced to constantly redefine their roles in the face of massive technological changes and a myriad of regional and worldwide trade agreements, these leaders require up-to-date research and analysis in order to make effective decisions and to remain competitive.
This book examines the globalization of the service industry and the radical alteration that this has caused to the role of government. It will be helpful to managers in service industries who wish to learn more about changes in the environment in which they operate, and it also is essential reading for government officials who deal with the services sector.
Written by some of the most knowledgeable experts in the field, the book surveys the structure and evolution of several industries and evaluates the different governmental roles that each has necessitated. Contributors include: William Ascher, Jack Behrman, Peter Daniels, Karin Fladmoe-Lindquist, Helge Hveem, Frances Katrishen, Lilach Nachum, Aurelio Parisotto, Ravi Ramamurti, Nicos Scordis, Knud Erik Skouby, and Yair Aharoni
List of Figures
List of Tables
Introduction: To Liberalize or to Protect? A Major Dilemma for Governments
Yair Aharoni
Part I. The Changing Role of Government
1. Changing Role of Government in Services
Yair Aharoni
2. Governmental Intervention in Services: A Cultural Specificity / Information Technology Framework
Karin Fladmoe-Lindquist
3. Effects of Regionalism on Industrial Policies
Jack N. Behrman
Part II. Privatization and Deregulation
4. The Political and Fiscal Logic of Service Privatization in Developing Countries
William Ascher
5. Privatization and Deregulation of Telecommunications: The Latin American Experience
Ravi Ramamurti
Part III. The Evolution of Mature Industry
6. Advertising Services in an Era of Open International Markets
Peter Daniels
7. The Changing International Insurance Industry
Nicos Scordis and Frances Katrishen
8. Management Consulting
Yair Aharoni
9. Home Countries' Effects on the Competitive Position of Advertising Agencies: Contrasting Success and Failure
Lilach Nachum
Part IV. The Evolution of Service Industries from Domestic Monopoly
10. Transnational Corporations and the Emerging Global Media Markets
Aurelio Parisotto
11. The Data Communication Services Industry
Knud Erik Skouby and Anders Henten
Part V. Games Businesses Play
12. Sovereign Business: How Norwegian Shipowners Faced Changing International Competition
Helge Hveem
About the Contributors
Index