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Voices of Long-Term Care Workers
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05 January 2024

There were many challenges, successes, and concerns in providing long-term care to older adults during the COVID-19 pandemic. Looking at central North Carolina, the authors highlight the implications of providing long-term care to older Americans, with an emphasis on the importance of communication, resilience of staff, and value of human infrastructure.
Based on extensive interviews, this collection of essays reflects on the participants� individual experiences and represents the voices of staff and caregivers working in long-term residential care communities, in-home and community-based programs, as well as regional aging service providers and advocates.
�The book provides remarkable insights into the effect of the COVID-19 pandemic on front-line workers in North Carolina who care for the residential elderly (and) uses an excellent combination of ethnographic and epidemiological methods to provide in-depth qualitative insights while contextualized by the larger quantitative world of disease transmission.� � Linda M. Whiteford, University of South Florida
Andrea Freidus is the Graduate Director of the MA/MPH program at UNC Charlotte. She is an applied medical anthropologist whose main research interest is about the impact of COVID-19 on congregate and community-based care for older Americans in the Charlotte region.
Illustrations
Preface
Acknowledgments
Introduction: �We�re Building the Plane While We�re Flying It�: A Case Study of Long-Term Care Workers during COVID-19 in North Carolina
Chapter 1. Perspectives of Regional Area Agency on Aging Staff and Long-Term Care Advocates: A Rapid Qualitative Appraisal
Chapter 2. �It Spread Like Wildfire�: Challenges in Providing Care in Long-term Residential Care Communities
Chapter 3. Finding Resilience in Crisis: Home and Community-Based Programming during COVID-19
Chapter 4. Activities and Engagement: Avoiding Isolation and Loneliness
Chapter 5. Caring for People with Dementia during COVID-19
Dena Shenk, Andrea Freidus and Christin Wolf
Chapter 6. Providing Long Term Care Throughout the Pandemic: The Perspective of Administrators and Managers
Chapter 7. Roles and Professional Identities in Defining Reality: A Linguistic Analysis
Boyd Davis & Christin Wolf
Chapter 8. Caring for Older Adults in Long Term Residential Care during COVID-19 in the United States and Switzerland: Balancing Protection and Social Isolation
Andrea Freidus, Dena Shenk, Megan Davies, Christin Wolf, and Sandra Staudacher
Conclusion: Lessons Learned and Applications as We Look to the Future
References
Index