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Based on proven research, this book is a unique book for those working in academic settings, health care institutions, employee education, and nursing and health care organizations and associations. Updated with new evidence-based strategies, interactive book features, and expanded ready-toapply strategies and exemplars, this new edition offers a systematic, comprehensive approach for planning, implementing, and evaluating cultural competence education strategies and programs.
New and expanded chapters address curriculum, train-the-trainer programs, and continuing education; traditional classroom, hybrid, and online courses;clinical settings, immersion experiences, service learning, simulation, and nursing skills labs; professional networking; and multicultural workplace harmony and cultural safety. Included are educational activities for academic, health care agency, and professional association settings. Real-life scenarios, integrated reflection boxes, easy-to-apply action steps, educator- in-action vignettes, research exhibit boxes, toolkit resource boxes, an accompanying digital toolkit, references, and discussion questions help readers to fully integrate the book's content. An appendix lists over 50 studies from around the world utilizing the Cultural Competence and Confidence (CCC) model and its corresponding questionnaires (contained in the toolkit). The text provides valuable information and resources to assist academic programs and health care institutions meet accreditation requirements and for institutions trying to obtain Magnet status.
NEW TO THE THIRD EDITION:
- Updated and revised model to guide cultural competence education
- Reorganized to address cultural competence in a variety of environments
- Expanded ready-to-apply strategies and exemplars
- A wealth of updated and revised information and research
- New and expanded chapters on curriculum and varied learning modalities
- New information on clinical settings, immersion experiences, service learning, simulation, nursing skills labs, and hybrid and online education
- Real-life scenarios, reflection boxes, easy-to-apply action steps, toolkit resource boxes, and discussion questions
ALSO AVAILABLE:
Doctoral students, instructors, institutions, and others who want to take it a step further can purchase the Cultural Competence Education Resource Toolkit permission license. Purchase of a toolkit license allows the user to utilize any of the 23 toolkit items in a research study and/or an educational programfor the specified time period. The toolkit includes psychometrically validated questionnaires and other tools essential for the measurement and evaluationof cultural competence and the effectiveness of educational strategies.
Contents
Contributors
Preface
PART I. GETTING STARTED
1. Overview of Key Issues and Concerns, with contributions from Kevin Antoine
2. Dynamics of Diversity: Becoming Better Health Care Providers Through Cultural Competence
3. A Model to Guide Cultural Competence Education
PART II. TOOLS FOR ASSESSMENT AND EVALUATION
4. Transcultural Self-Efficacy Tool (TSET), with contributions from Fatma Bas¸alan .Iz, Ayla Baylk Temel, Jing Chen, Mark Fridline, Faye J. Grund, Margaret M. Halter, Maria Malliarou, Carol Reece, Pavlos Sarafis, Sharon See, and Lisa Young
5. A Guide for Interpreting Learners’ Transcultural Self-Efficacy (TSE) Perceptions, Identifying At-Risk Individuals, and Avoiding Pitfalls
6. Cultural Competence Clinical Evaluation Tool (CCCET) and Clinical Setting Assessment Tool–Diversity and Disparity (CSAT–DD), with contributions from Enis Dogan and Lynn Schmidt
PART III. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: ACADEMIC SETTINGS
7. Academic Settings: General Overview, Faculty Self-Assessment, and Curriculum Evaluation, with contributions from Phyllis D. Barham, Richardean Benjamin, Patricia Burrell, Phyllis M. Eaton, Grace Hoyer, Kay Palmer, Carolyn M. Rutledge, Joanne K. Singleton, Jason T. Slyer, and Lynn Wiles
8. Enhancing Cultural Competence: Face-to-Face Classrooms, Hybrid, and Online Courses, with contributions from Theresa M. Adams and Kathleen M. Nevel
9. Enhancing Cultural Competence: Clinical Settings, Immersion Experiences, Service-Learning, Simulation, and Nursing Skills Laboratory, with contributions from Roxanne Amerson, Susan Fancher, Rachelle Larsen, Polly M. McArthur, Sandra J. Mixer, LuAnn Reif, and Monique Rogers-Walker
10. Case Exemplar: Linking Strategies—Spotlight on the Cultural Discovery Integrated Approach, with contributions from Mary O’Donnell and Judy Xiao
11. Case Exemplar: Linking Strategies—Spotlight on the Innovative Field Trip Experience, with contributions from Lenore Bertone, Jo-Ann Douglas, Vivien Li, and Sara Newman
12. Faculty Advisement and Helpfulness: A Culturally Congruent Approach
PART IV. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: HEALTH CARE INSTITUTIONS
13. Health Care Institutions: General Overview, Inquiry, Action, and Innovation, with contributions from Carolyn Bloch, Stephen R. Marrone, and Jeanette Velez
14. Case Exemplar: Linking Strategies—Spotlight on Employee Orientation Programs to Enhance Cultural Competence, with contributions from Cynthia Karczewski
15. Case Exemplar: Linking Strategies—Spotlight on Employee In-Service Education to Enhance Cultural Competence, with contributions from Patricia Bartley-Daniele and Karen Kennedy
PART V. EDUCATIONAL ACTIVITIES FOR EASY APPLICATION: PROFESSIONAL ASSOCIATIONS, PARTNERSHIPS, AND FUTURE DIRECTIONS
16. Professional Associations: General Overview, Inquiry, Action, and Innovation, with contributions from Margaret Andrews, Eleanor T. Campbell, John Collins, Stephen R. Marrone, and Michelle Romano
17. New Priorities: Challenges and Future Directions
Appendix: Studies Involving Jeffreys’s Transcultural Self-Efficacy Tool (TSET) and/or Jeffreys’s Cultural Competence and Confidence (CCC) Model, with contributions from Eda Ozkara San
Index