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Social Media for Creative Libraries
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15 January 2015

— Against the Grain
...a practical and simple, yet honest and accessible mix of the good, the bad and the ugly.
"...impressively instructive and 'user friendly', making it a highly prized and recommended addition to personal, professional, community, corporate, and academic library 'Library Science' reference collections and supplemental studies reading lists."
— Midwest Book Review
Phil Bradley is a renowned information specialist, internet consultant and conference speaker who specializes in internet search and social media. In the 24 years he has been working with the internet he has worked with search engine companies, corporate businesses, charities, universities, schools, librarians and government departments to improve and enhance their internet experiences. Phil also blogs about search and social media and is very active on platforms such as Twitter, Facebook and Pinterest. He also writes a column in CILIP Update magazine, and previous titles with Facet Publishing include Expert Internet Searching, 4th edition. Phil was President of The Chartered Institute of Information Professionals (CILIP) for 2012-13.
1. An introduction to social media
- So what is ‘social media’?
- Complexity and simplicity
- Cloud-based versus computer-based
- Browser-based or installed software
- Solitary or crowd-based
- Communication
- Where is data now?
- Validating content
- Control through the website, or dispersed
- Web/internet/social search
- Information tracked down, or brought to us
- Getting it right or getting it quickly
- Connection speeds and storage costs
- Our roles
- Web 1.0 was about limitations, social media is about freedom
- Summary
2. Authority checking
- Introduction
- Google properties
- Blogs
- Other ways to check authority
- Summary
- URLs mentioned in this chapter
3. Guiding tools
- Introduction
- Home or start pages
- Pearltrees
- Google customized search engines
- Bookmarking packages
- Blending bookmarks into a social media strategy
- Summary
- URLs mentioned in this chapter
4. Current awareness and selective dissemination of information resources
- Introduction
- Let the networks take the strain!
- Tablet-based applications
- Web-based curation tools
- News curation by e-mail
- Summary
- URLs mentioned in this chapter
5. Presentation tools
- Introduction
- Additions to PowerPoint
- Prezi
- Interactive presentations
- Timeline packages
- Easy-to-create presentations
- Animated presentations
- Summary
- URLs mentioned in this chapter
6. Teaching and training
- Introduction
- Screencasting
- Screencapture
- Interactive training: Google+ Hangouts
- Interactive training: other resources
- MOOCs
- Advantages and disadvantages of e- learning
- URLs mentioned in this chapter
7. Communication
- Introduction
- ‘Just the facts’
- Blogging
- Chat rooms
- Wikis
- Sticky note software
- Google Docs
- Distributing your content
- Summary
- URLs mentioned in this chapter
8. Marketing and promotion – the groundwork
- Introduction
- Blending your social media presences
- Getting past the organization roadblock
- Search engine optimization (SEO)
- Location
- Consumer rather than creator
- Monitoring tools
- Summary
- URLs mentioned in this chapter
9. Marketing and promotion – the practicalities
- Introduction
- Images
- Photographic manipulation
- Make images more exciting
- Podcasting
- Video
- Augmented reality
- Summary
- URLs mentioned in this chapter
10. Creating a social media policy
- Introduction
- Why an organization needs a social media policy
- Defining social media
- Social media policies for specific tools
- Personal versus professional
- The chain of command
- Dealing with criticism
- Do’s and don’ts
- Legal issues
- How often should a policy be reviewed?
- Summary
- URLs mentioned in this chapter
Appendix: Social media disasters
- United Breaks Guitars
- Never seconds
- Tweeting from the wrong handle
- Employees being stupid
- Turning a negative into a positive
- Watch the news, don’t just react to it
- Don’t pick a fight with the internet!
- Summary