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Cultural humility offers a renewing and transformative framework for navigating interpersonal interactions in libraries, whether between patrons and staff or staff members with one another. It foregrounds a practice of critical self-reflection and commitment to recognizing and redressing structural inequities and problematic power imbalances. This collection, the first book-length treatment of this approach in libraries, gathers contributors from across the field to demonstrate how cultural humility can change the way we work and make lasting impacts on diversity, equity, and inclusion in libraries. This book's chapters explore such topics as
- how Indigenous adages can be tools for reflection and guidance in developing cultural humility
- the experiences of two Black librarians who are using cultural humility to change the profession;
- new perspectives on core concepts of customer service
- rethinking policies and practices in libraries both large and small
- using cultural humility in approaching collection development and creating resource guides
- what cultural humility can look like for a tribal librarian working in a tribal college library; and
- reflecting on cultural humility itself and where it is going.
Part I Origins
1 “Time Is a Ship That Never Casts Anchor”: Indigenous Adages in Promoting Cultural Humility
Loriene Roy and Leisa Moorhouse
2 Redressing Power Imbalances in Librarianship Using Cultural Humility: A Perspective from Two Black Librarians
Twanna Hodge and Xan Goodman
3 Getting Past “Approachability”: What Cultural Humility Brings to Library and Information Education
Lilliana Montoya and Sarah Polkinghorne
Part II Reflective Practice
4 Reflections on Culturally Humble Practice in Bibliography, Scholarship, and Readers’ Advisory: A Case Study
Michael Mungin
5 Cultural Humility and Evaluating Books for Young Readers
Silvia Lin Hanick and Kelsey Keyes
6 Learn, Act, Connect: Thriving as an International Librarian and Global Citizen
Meggan Houlihan, Amanda Click, and Dina Meky
7 Cultural Humility in Instruction on Health Outreach Projects: Revising a Course on the Grant-Writing Process
Jarrod Irwin
Part III Community
8 Embedding Diné Culture in Individual and Institutional Cultural Humility Practices: A View from the Tribal College Library
Rhiannon Sorrell
9 Beyond Late Fees: Eliminating Access Barriers for Everyone
Carrie Valdes
10 Small Changes Make an Impact: How Access and Metadata Services Teams Address Cultural Humility
Melanie Bopp, Tricia Mackenzie, and Kimberley A. Edwards
Part IV Hopeful Visions
11 Knowing (un)Knowings: Cultural Humility, the Other(s), and Theories of Change
Nicholae Cline and Jorge R. López-McKnight
12 Cultural Humility: A Journey to Radical Self-Love
Naghem Swade and Daniyom “Dani” Bekele