Preface V
1 John C. Thomas Human Factors and Artificial Intelligence
2 Mihai Nadin Interface Design and Evaluation-Semiotic Implications 
3 Kemal Efe The Problem of Levels and Automatic Response Generation in a "Let's Talk About It" Strategy

4 Andrew M. Cohill Measuring the Utility of David M. Gilfoil Application Software John V. Pilitsis
5 Tom Carey The Gift of Good Design Tools
6 John L. Sibert Design and Implementation William D. Hurley of an Object-Oriented User Teresa W, Bleser Interface Management System
7 Thomas S, Tullis A System for Evaluating Screen Formats: Research and Application

8 John Whiteside User Performance with Dennis Wixon Command, Menu, and Sandy Jones Iconic Interfaces
9 Theodore M. Shlechter An Examination of the Research Evidence for
Computer-Based Instruction 
Author Index
Subject Index