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Online Dispute Resolution
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Written by Max Barrett, a judge of the High Court of Ireland, Online Dispute Resolution: Law’s Future in the Digital Age looks at the impact of digitalisation on legal services provision and consid...
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30 September 2025

Today, conventional legal practices coexist with technology-driven legal services. In the legal world, as in so many aspects of human life, digitalisation is the future and the future is now.
Online Dispute Resolution looks at one aspect of the fundamental changes that the digital revolution has brought and will bring to the provision of legal services. Written by Dr Max Barrett, a judge of the High Court of Ireland, the book considers how, to an increasing extent, a worldwide revolution in dispute resolution is unfolding with many legal disputes now being resolved remotely by way of online dispute resolution. And it proceeds on the basis that, as part of that global ‘resolution revolution’, courts as we have known them are destined to be consigned to history’s cabinet of curiosities as public justice systems turn to offer fair access to a fundamental human right: justice online.
Interested readers will learn about:
The ongoing transformation of legal services: the book considers how digitalisation is transforming the traditional legal ecosystem, changing the very nature of court-administered justice.
The global revolution in dispute resolution: the book examines the worldwide shift towards online dispute resolution (ODR), emphasising how legal disputes are increasingly being resolved remotely through digital platforms.
The continuing evolution of court systems: the book suggests that traditional court systems are becoming to some extent obsolete as public justice systems transition to online platforms.
The access to justice implications of e-justice: the book explores how ODR ensures broader access to justice as a fundamental human right, making legal resolution more accessible to people regardless of location.
The future of public justice systems: the book provides insights into the future trajectory of public justice systems, highlighting the shift towards digital solutions and the implications presenting as regards the future administration of justice.
The book will be of interest to judges, lawyers, court administrators, and anyone with an interest in where the future of court-administered systems of justice likely lies.

Price: £165.00
Pages: 296
Publisher: Globe Law and Business
Imprint: Globe Law and Business
Publication Date:
30 September 2025
Trim Size: 9.50 X 6.25 in
ISBN: 9781837230587
Format: Hardcover
BISACs:
LAW / Legal Profession, Legal profession / practice of law: general, Law, Legal skills & practice

Acknowledgements 9
Preface 11
1. ODR in brief 15
2. The courtroom redefined 25
3. The Susskind and Briggs Reports 35
4. Two UK examples of ODR in action 51
5. ODR in the United States 61
6. The US National Center for Technology and Dispute Resolution 73
7. The California Access to Justice Commission and the future of legal technology 81
8. Two US examples of ODR in action 91
9. Three Canadian examples of ODR in action 105
10. ODR and the European Union 121
11. ODR and China 135
12. ODR and artificial intelligence 145
13. Blockchain 159
14. Cybersecurity and chatbots 173
15. Guidelines on ODR mechanisms 183
16. Two European charters 191
17. ODR and people in need 203
18. Domain name dispute resolution 211
19. ODR and specific sectors 221
20. Conclusion 239
Appendix: ODR and international bodies 253
Notes 257
Bibliography 263
Index 273
About the author 281
By the same author: 282
The Art and Craft of Judgment Writing: A Primer for Common Law Judges, Second Edition
About Globe Law and Business 288