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Access, Delivery, Performance
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20 November 2008

"This festschrift includes some serious writing from some significant names in the profession. Most readers will find something of interest and many will find something new."
— Update
"The book is suitable for those studying, researching and working within the profession, with applicability across different sectors. It is well-written, easy to read and well structured with a comprehensive index."
"I would recommend this book not only as a worthy tribute to a prominent figure, but also one that may serve as excellent teaching material in some modern library and information science courses and also as a useful text for professional librarians providing exemples of best practice, introducing useful technological tools for library management and work, and depicting some interesting cases from practice in public and academic libraries."
— Information Research
Jillian R. Griffiths BA(Hons) MPhil and Jenny Craven MA MCLIP are Research Associates at the Centre for Research in Library and Information Management (CERLIM), Manchester Metropolitan University.
Introduction - Alan F. MacDougall 1. The Library Research Unit at the University of Lancaster, 1967–1972: a memoir - Michael Buckland
THEME 1: LIBRARIES, LEARNING AND DISTANCE LEARNING
2. Alice in www.land: reflections on ten years of developing library services for distance learners - Gill Needham and Nicky Whitsed 3. Putting the ‘e’ into libraries and learning: study, pedagogy, content and services in the digital age - David Baker
THEME 2: WIDENING ACCESS TO INFORMATION
4. Library services for visually impaired people: a UK perspective - Jenny Craven 5. Public libraries, an enduring freedom: widening access to learning, information and culture - John Dolan 6. Sceptic 2.0? Social networking technologies in public libraries - Juliet Eve
THEME 3: CHANGING DIRECTIONS OF INFORMATION DELIVERY
7. Institutional repositories in tertiary institutions: access, delivery and performance - Rowena Cullen and Brenda Chawner 8. Folksonomies to ontologies: the changing nature of controlled vocabularies - Richard J. Hartley
THEME 4: PERFORMANCE, QUALITY AND LEADERSHIP
9. An evaluation decision-making system: development and implementation of a web-based evaluation learning and instructional tool - Charles R. McClure and John T. Snead 10. Measuring the quality of academic library electronic services and resources - Jillian R Griffiths 11. Influential leadership for academic libraries - Jennifer Rowley and Sue Roberts 12. Peter Brophy: a selected bibliography